Delete your Gia sư 24h account

Delete it in the app or on the web

iPhone / Android app: open the "Tôi" (Me) tab → scroll to the bottom → "Xoá tài khoản" (Delete account) → confirm.

On the web: sign in at giasu24h.vn → "Tôi" (Me) → "Xoá tài khoản" (Delete account) → confirm.

Before deleting you can tap "Tải dữ liệu của tôi" (Download my data) to keep a copy.

Cannot sign in?

Send a deletion request from the account's phone number (SMS / Zalo to hotline To be updated) or email To be updated, giving the phone number to delete. We confirm with that number and delete within 7 days.

What happens

As soon as you ask: your tutor profile and open classes are hidden, class alerts and push notifications stop. Within 7 days you can sign in again to cancel.

After 7 days: tutor profile, CV, photos, verification documents, children's profiles, school records, lesson log, photos of work, calendar, bank account, notifications and device tokens are deleted; the text of messages, classes, applications and reviews is erased; your phone number and name are replaced with anonymous values.

Kept in anonymous form: consent records, reports, statistics not linked to you — as required by law and to prevent abuse.